NLS Desktop Support Expert Position

National Logistics Services

📍 caledon, on, Canada

Full-time Other-General

Job Description

Become a Desktop Support Expert at National Logistics Services, dedicated to user problem resolution and optimizing the desktop workspace. Make technology improvements that matter.
This position places you at the forefront of IT support, assisting users by efficiently diagnosing and resolving hardware and software issues. You’ll be responsible for installing updates and collaborating with partners to evaluate technology solutions.
Key Responsibilities:
• Support various users in the desktop environment
• Quickly diagnose hardware and software problems
• Install updates and security patches diligently
• Keep detailed logs and document troubleshooting steps
• Engage with vendors for technology assessments
Requirements:
• Diploma in a relevant tech discipline
• CompTIA A+ certification is a plus
• 3–5 years of desktop support experience
• Proficient in Windows and Linux systems
• Strong user communication and collaboration skills
Drive user experi...
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