Job Description
Job Description
Reporting directly to the Front Office Manager, with regular access to the Executive Assistant Manager your primary responsibility is ensuring a high level of guest service at all times across the hotel.
As Night Manager, your tasks and responsibilities will consist of, but are not limited to the following:
- Assist with the management of all operational departments
- Management of roster, costings and forecasting
- Professional development of Front Office All Rounders, Night Audit and Night Supervisor team to ensure strong succession planning
- Involvement in and management of guest satisfaction
- Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
- Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
- Immediately attending to guest requests, leading by example to other members of the t...