NFC Lead Consultant

Minimum Requirements: Grade 12 (Matric) Minimum 2 years' experience in a call centre, customer service, finance, sales support, dealership, or similar environment Excellent verbal and written English communication skills Strong telephone etiquette and customer service skills Computer literate (Microsoft Office) Ability to multitask and work in a fast-paced environment Strong organisational skills with excellent attention to detail Key Competencies: Excellent communication and interpersonal skills Customer-focused with strong problem-solving ability Professional, empathetic, and well-organised Able to work under pressure and within a team Previous experience within the motor industry, vehicle finance, financial services, banking, or a high-volume call centre will be highly advantageous.

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