New Client Advisor

Irwin Mitchell

📍 Manchester, England, United Kingdom

Full-time Information and Record Clerks

Job Description

Your Role

and What You'll Be Doing

At Irwin Mitchell, we help people navigate some of the most challenging experiences of their lives. Our Medical Negligence team supports individuals and families seeking answers, accountability and compensation following avoidable harm caused by medical treatment.

As aNew Client Advisor, you'll be the first point of contact for prospective clients. You'll gather and record information accurately and sensitively, helping our legal teams assess new enquiries and make informed decisions. This is a client-focused role that combines communication, empathy, attention to detail and collaboration.


In this role, you will:

  • Speak with prospective clients by telephone, gathering relevant information in a professional and empathetic manner.

  • Record information accurately and maintain clear case records within internal systems.

  • Review information and documentation provided by prospective clients ...
  • Apply for this Position