Job Description
Elevate your skills with NSC Global as an L1 NOC Engineer based in Calgary. This role focuses on effective network management and support within high-level IT environments.
As an L1 NOC Engineer at NSC Global, you will engage in crucial operations for our remote TCE teams, monitoring and managing networks across multiple locations in North America. Your responsibilities will include troubleshooting network issues, facilitating vendor support, and implementing network changes while maintaining compliance with our SLAs.
Key Responsibilities:
• Utilize tools to monitor network performance
• Identify and escalate network issues efficiently
• Coordinate with vendors for circuit problems
• Assist in the set-up of new network environments
• Maintain accurate records in the CMDB
Requirements:
• Computer Science diploma or similar qualification
• One year of relevant networking experience
• Knowledge of DC an...
As an L1 NOC Engineer at NSC Global, you will engage in crucial operations for our remote TCE teams, monitoring and managing networks across multiple locations in North America. Your responsibilities will include troubleshooting network issues, facilitating vendor support, and implementing network changes while maintaining compliance with our SLAs.
Key Responsibilities:
• Utilize tools to monitor network performance
• Identify and escalate network issues efficiently
• Coordinate with vendors for circuit problems
• Assist in the set-up of new network environments
• Maintain accurate records in the CMDB
Requirements:
• Computer Science diploma or similar qualification
• One year of relevant networking experience
• Knowledge of DC an...