Job Description
Out team and what we’ll accomplish together: Are you passionate about technology and proficient in driving business strategies focused on reliability excellence? Join the IP Core Assurance team and help keep TELUS's network running smoothly. Our diverse, cross‑functional team requires inspirational leadership to support world‑class assurance.
We are introducing the Network Specialist II role to bring the proven operational model of the Network Operations Centre (NOC) and Transport Assurance teams into the IP Assurance team. For candidates outside our Service RADAR organization, this means adopting a unified horizontal model that focuses specialized Assurance teams entirely on the most critical, engineering‑hands‑on tasks. This model leverages design thinking to lead advanced AI automation, “shift‑left” remote resolutions, and a modernized future ServiceNow ecosystem to resolve issues faster and scale excellence.
As a Network Specialist II, you will optimize operat...