Job Description
NOC Shift Lead
Hyderabad
5 Days Onsite Rotational shift
Role Overview
:The NOC Shift Lead is responsible for leading a team and providing high-quality operational support for Continent 8’s global network, hosted infrastructure, and cybersecurity services. Working within a follow-the-sun support model, the role ensures service continuity and optimal performance for a global customer base. The NOC Shift Lead will analyze, troubleshoot, and resolve critical incidents, support business change control, and contribute to service improvement initiatives
.Responsibilitie
sOperational Suppor
- tLead daily operational support and maintenance of Continent 8 infrastructure
- .Monitor system availability and performance to minimize downtime and optimize customer services
- .Support customer requirements t...