Network Operations Center Technician
B
BULLIT MANAGEMENT SERVICES LIMITED
📍 valencia, kingdom of spain, Spain
Job Description
NCC Operators deliver 24×7×365 frontline operations, performing monitoring, event handling, Tier‑1 troubleshooting, and escalation across UN ICT, network, satellite, cloud, and data‑centre environments.
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Key Responsibilities
- Perform continuous monitoring using UN‑approved tools across:
- Network, servers, storage
- Satellite & RF infrastructure
- Security devices
- Public cloud (Azure, AWS)
- M365 and application platforms
- Handle event management and alarm triage
- Perform Tier‑1 troubleshooting following approved SOPs
- Escalate incidents to:
- Tier‑2 engineering teams
- External service providers (as required)
- Support incident, critical incident, and security incident p...