Job Description
Overview
We are seeking an experienced Network Support Lead (L2/L3) to join a large-scale infrastructure support environment supporting client. This is a client-facing, onsite role that requires strong technical expertise, clear communication, and the ability to operate in a highly visible support environment. The selected candidate will work closely with the Client infrastructure team, supporting a complex enterprise network environment of approximately 20,000 devices and collaborating with global delivery teams. Key Responsibilities
Provide L2/L3 network support in a large enterprise setting Act as a lead resource for network-related issues and escalations Support enterprise network infrastructure, including routing and switching Work closely with the onsite infrastructure team in Calgary Collaborate with offshore delivery teams in India and the Philippines Support and guide the Network Operations Center (NOC) team Engage directly with client stakeholders onsite Tro...
We are seeking an experienced Network Support Lead (L2/L3) to join a large-scale infrastructure support environment supporting client. This is a client-facing, onsite role that requires strong technical expertise, clear communication, and the ability to operate in a highly visible support environment. The selected candidate will work closely with the Client infrastructure team, supporting a complex enterprise network environment of approximately 20,000 devices and collaborating with global delivery teams. Key Responsibilities
Provide L2/L3 network support in a large enterprise setting Act as a lead resource for network-related issues and escalations Support enterprise network infrastructure, including routing and switching Work closely with the onsite infrastructure team in Calgary Collaborate with offshore delivery teams in India and the Philippines Support and guide the Network Operations Center (NOC) team Engage directly with client stakeholders onsite Tro...