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Network Engineer

StarHub

📍 Singapore, Singapore, Singapore

Full-time Computer Occupations
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Job Description

Job Description


  • Provide Level 2 onsite support for Palo Alto NGFW and Datacom network infrastructure.

  • Ensure timely incident resolution and service restoration within agreed SLAs.

  • Perform root-cause analysis and implement corrective and preventive actions.

  • Maintain accurate documentation of configurations, policies, network diagrams, and operational records.

  • Collaborate with Day #1, Cybersecurity, Service Management, and Vendor TAC teams to ensure seamless service delivery and knowledge transfer.

  • Troubleshoot and resolve security and network incidents involving Palo Alto firewalls (policy issues, NAT, VPN, IPSec, SSL VPN, Threat Prevention, URL Filtering, etc.).

  • Manage firewall rule reviews, policy optimization, log analysis, and security posture improvements.

  • Perform configuration updates, firmware upgrades, patching, and change implementations following ITIL processe...
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    Job Details

    Location Singapore, Singapore
    Job Type Full-time
    Category Computer Occupations
    Posted July 04, 2026
    Deadline August 13, 2026