Job Description
ABOUT THIS POSITION
Digital Extremes is seeking a Network and Security Technician to join our IT team in London, Ontario. If you thrive on solving complex technical challenges and contributing to a secure, high-availability service for millions of players, we encourage you to apply.
Please note this is an onsite position at our London, Ontario studio.
RESPONSIBILITIES
- Provide comprehensive support for internal stakeholders regarding connectivity and security concerns.
- Address and resolve incoming tickets pertaining to network performance and security systems.
- Deliver technical guidance to staff for troubleshooting network-related obstacles.
- Manage user accounts on a variety of network and security platforms: 2FA, remote access, wireless, voip, etc.
- Engage in active monitoring of network and security platforms to uphold the integrity of our high-availability services.
- Maintain a consistent ...