Network and Desktop support

We have an urgent requirement for Network and Desktop support for our client in Dubai.

Responsibilities

• Provide end-user IT support for over 1,500 users across multiple business locations.
• Install, configure, and troubleshoot Windows desktops, laptops, and peripheral devices.
• Install, configure, and troubleshoot printers, including Xerox, HP, Canon, Kyocera, and Brother devices.
• Administer and support Microsoft 365 services, including Outlook, Teams, Exchange, and OneDrive.
• Perform Active Directory user administration, including user account management, password resets, and access permissions.
• Troubleshoot network connectivity issues, including LAN, Wi-Fi, VPN, and internet related problems.
• Support and troubleshoot enterprise applications such as SAP, Autodesk, Adobe, and Keyloop.
• Configure and troubleshoot meeting room devices, video conferencing systems, and collaboration equipment. <...