Job Description
Key Responsibilities
- Manage the given portfolio very closely to ensure collection efforts are accomplished and to prevent any order referral.
- Manage a good relationship between Customer Service and the business and work as a team to solve any issues we might face with requests to our customers.
- Be accountable for providing specific reports and timely follow‑up to our internal control team in India for reconciliation purposes.
- Support providing evidence on requests as needed for any internal or external audits as requested by management.
- Lead monthly meetings with the commercial team to report on collection activities.
Job Qualifications
- Bachelor’s degree or equivalent required.
- Proven ability to build and maintain strong relationships with internal and external customers.
- Customer satisfaction oriented.
- Interpersonal, oral and written communication skills in English.
- ...