Multi-Task Station Agent

Deutsche Lufthansa AG

📍 Vancouver, British Columbia, Canada

Part time Information and Record Clerks

Job Description

Can you juggle check-ins, ticketing, boarding, and customer care, all while ensuring smooth departures? Do you thrive in a fast-paced environment where every day brings something new?

If so, this dynamic role is made for you! Join us and be the key to seamless travel experiences. Apply now and take off with us!

Start date: April 6th, 2026

Tasks

As the Multi-Task Station Agent, you will perform the following duties:

  • Provide customer care and sales-information to customers (incl. Miles & More customers)

  • Calculating and issuing tickets incl. re-issues

  • Issuing of PEVs

  • To process refunds, TODs, replacement documents and excess luggage

  • Carry out all check-in procedures

  • Carry out boarding incl. gate-closing tasks

  • File passenger irregularity reports

  • Issue Weight and Balance documents

  • Carry out post flight duties

  • Ensure necessar...
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