Mortgage Client Success Analyst

Valon is seeking a Client Onboarding Specialist to serve as a primary point of contact for new clients, ensuring smooth setup and alignment with SLAs. You will document processes and coordinate across teams to deliver a scalable onboarding experience.

Ideal candidates bring 3+ years in mortgage servicing or financial tech, strong communication, and keen attention to detail. You will work independently to troubleshoot issues and help drive onboarding excellence for investors and homeowners.