Mobile Money Operations Specialist at Telecel Ghana

Confidential

📍 Ghana, Ghana, Ghana

Full-Time Information and Record Clerks

Job Description

To provide operational, administrative and maintenance support for the Mobile Money platforms and services by providing quality support to ensure high service availability and reliability.

The role is to also work with Business Unit, Revenue Assurance, FRS, Finance and other Technology departments to plan, develop and implement new products, tariffs and run promotions


Key Accountabilities And Decision Ownership

  • Contribute to Network and Mobile money strategy Roadmap development and delivery.

  • Provide System maintenance support for all Mobile Money platforms including the implementation of platform upgrades and system expansions as well as solution provision to issues/problems.

  • Analyze technical specifications and implement tariff and promotion configurations

  • Propose optimization and modification for existing and new integrations to Banks and Merchant Networks.

  • Execute decisions to maintain service continui...
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