Job Description
At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a MIS Analyst ,you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.
What You’ll Do:
- Develop and distribute Contact
Center reporting. - Modify, revise, and update
scorecards, dashboards, Aux/productivity, and other operational needed reports. - Responsible for data integrity,
accuracy of all reporting requirements. - Works with Workforce leaders,
Senior Site managers and Sales leaders to create n...