Mine hardware technician north west

SCOPE OF THE ROLE Onsite-based representative on customer sites in the specific region as specified above To have a strong and broad high-level knowledge of the mining systems and mine safety deployed. To work with the Area Site Supervisor / Account Manager to ensure the efficient support of mining safety systems onsite. To provide site-based system support to the customer and deploy new and upgraded systems at customers’ mine sites. To do basic troubleshooting and configuration of system software and computer operating systems. Manage with the Area Site Supervisor the Salesforces Support tickets in the region KEY RESPONSIBILITIES Hands-on hardware troubleshooting experience - Actively work on the hardware support that is required on-site to maintain the client’s everyday needs. Knowledge of reading and understanding hardware schematics and other technical manuals and procedural documentation Support and maintain Basic software (Troubleshoot system issues) Execute onsite system install...

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