Middleware Support Engineer| Stevenage, UK

Role – L2/L3 Support Engineer, Middleware COTS applicationsTechnology – ITIL, ITSM/ticketing tools, CMDB practices, TIBCO/ SLM/ Tracker & Simplicio Location – Stevenage, UKBusiness Unit – MFGADMCompensation – Competitive (including bonus)Job SummaryWe are seeking a highly skilled L2/L3 Support Engineer to provide advanced application and platform support across enterprise IT systems and business-critical applications. The role is responsible for incident resolution, service improvement, platform administration, and technical troubleshooting while ensuring high availability, performance, and user satisfaction.The successful candidate will act as an escalation point for complex technical issues, working closely with business stakeholders, vendors, infrastructure teams, and application owners to maintain and enhance operational support services. The role requires strong knowledge of ITIL/ITSM processes, CMDB management, application administration, and reporting platforms, with a focus on ...

Apply for this Position