Job Description
Mid Market Account Manager
We are looking for a Mid Market Account Manager to oversee the relationships of Maxis with its Small Medium Enterprise (SME) clients in Sarawak. You will be responsible for obtaining and maintaining long‑term key customers by comprehending their requirements.
Responsibilities
- Develop and formulate strategic and tactical plans in a larger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.
- Build market position in the assigned account by identifying potential business deals and cultivating relationships with existing and new customers.
- Develop and formulate retention strategy to minimise churn rate of the portfolio of accounts.
- Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
- Protect the organization’s value by keeping company info...