Mexico-Based 1st Line IT Support Engineer | MSP Growth

Decoding Pinterest is looking for a 1st Line Support Engineer based in Mexico to provide front-line technical support to users across North and South America. The ideal candidate should have 1-2 years of experience in IT support, strong customer service skills, and be comfortable working remotely. Responsibilities include diagnosing hardware and software issues, managing support tickets, and collaborating with team members. Offers include opportunities for career progression, training, and competitive compensation based on experience.
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