Merchant Risk Manager
N
NTT DATA Payment Services
📍 Kuala Lumpur, Kuala Lumpur, Malaysia
Job Description
Roles & Responsibilities
Oversee the chargeback, refund, fraud, and underwriting functions, managing team performance, workflows, and development to ensure operational efficiency.
Ensure merchant risk policies are effectively implemented, regularly reviewed, and aligned with group standards and regulatory requirements.
Supervise risk system functionalities, drive improvements based on business needs, and ensure proper controls, including collateral handling and reconciliation.
Monitor the overall health of the merchant portfolio, prepare regular exposure and risk reports, and highlight key trends to internal and Group-level stakeholders.
Act as a subject matter expert by advising the Group CRO, CEO, and senior leadership on merchant risk issues and strategic initiatives.
Build and maintain strong relationships with acquiring banks, card schemes, and regulators to stay current with industry updates and compliance expectations.
Continuously identify and implement pro...
Oversee the chargeback, refund, fraud, and underwriting functions, managing team performance, workflows, and development to ensure operational efficiency.
Ensure merchant risk policies are effectively implemented, regularly reviewed, and aligned with group standards and regulatory requirements.
Supervise risk system functionalities, drive improvements based on business needs, and ensure proper controls, including collateral handling and reconciliation.
Monitor the overall health of the merchant portfolio, prepare regular exposure and risk reports, and highlight key trends to internal and Group-level stakeholders.
Act as a subject matter expert by advising the Group CRO, CEO, and senior leadership on merchant risk issues and strategic initiatives.
Build and maintain strong relationships with acquiring banks, card schemes, and regulators to stay current with industry updates and compliance expectations.
Continuously identify and implement pro...