Merchandise management systems consultant

Seeking an experienced offshore technical support resource to support AS400-based JDA MMS (Merchandise Management System) environment. The resource will provide application and operational support, assist with issue resolution, and support ongoing maintenance and enhancements. Key Responsibilities

Provide L2/L3 support for AS400 JDA MMS applications Diagnose and resolve production issues, including batch jobs, interfaces, and data errors Support daily operational activities (jobs, monitoring, troubleshooting) Assist with defect fixes, minor enhancements, and configuration changes Collaborate with onshore teams, business users, and vendors Create/update technical documentation and support artifacts Support testing efforts for patches, upgrades, and fixes

Required Skills and Experience

Strong experience with JDA MMS on AS400 Solid IBM i / AS400 knowledge (DB2, job monitoring, system utilities) Experience with RPG / CL (read/debug level;
development a plus) Underst...

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