Membership Services Apprentice

Would you like to join Europe’s leading premium health and wellness group?Our team members are the ambassadors of our business and we are on the look out for a passionate Membership Services Administrator Apprentice in our team!At David Lloyd Clubs, this role plays an important part in supporting the ongoing success of the business through key membership administration tasks. Responsibilities include maintaining accurate membership records, handling member communications and supporting processes such as refunds, reconciliations, migrations and Direct Debit runs.You will study toward a Customer Service Level 3 Apprenticeship alongside your role and learning about, Customer Insights, Importance of Providing a Positive Customer Experience, Customer Service Performance, Customer Journey, Ownership and Responsibility and Culture and Environmental Awareness.(please note this is office based role, working Monday- Friday in our Hatfield Club office)Our Team Members are at the heart of what we ...

Apply for this Position