Job Description
The Membership Analyst position provides support to the organization for all initiatives related to administering and maintaining records related to Membership Administration
Key Responsibilities:
- Maintain and update customer membership information in alignment with contract terms and established guidelines.
- Review contract requirements to verify customer eligibility and make necessary updates in internal systems to ensure accurate contract pricing.
- Conduct membership roster audits and compare results against internal records to support data accuracy and compliance.
- Support the resolution of membership discrepancies by collaborating with internal teams and external partners.
- Follow contract membership policies and escape instances of non‑compliance to management as needed.
- Calculate write‑down impacts related to customer commitments and route for internal approval when required.
- Respond to custome...