Member Support Representative at ACU
A
Assiniboine Credit Union Limited
📍 pilot mound, mb, Canada
Job Description
Join Assiniboine Credit Union as a Member Service Representative in Swan Lake and Pilot Mound. This full-time, on-site position focuses on enhancing member satisfaction through direct service.
As an MSR, your primary responsibility is to assist members with their banking experience, from everyday transactions to addressing inquiries about financial products. You'll engage in meaningful conversations, ensuring the needs of each member are met while supporting ACU’s broader mission of community investment and responsible banking.
Key Responsibilities:
• Handle member transactions with professionalism
• Engage to identify member needs and provide solutions
• Educate members on digital banking capabilities
• Support the branch’s operational tasks and lobby management
• Resolve issues efficiently for member satisfaction
Requirements:
• Educational background of at least a high school diploma
• 2-3 years of relevant experience in customer service
• Exceptiona...
As an MSR, your primary responsibility is to assist members with their banking experience, from everyday transactions to addressing inquiries about financial products. You'll engage in meaningful conversations, ensuring the needs of each member are met while supporting ACU’s broader mission of community investment and responsible banking.
Key Responsibilities:
• Handle member transactions with professionalism
• Engage to identify member needs and provide solutions
• Educate members on digital banking capabilities
• Support the branch’s operational tasks and lobby management
• Resolve issues efficiently for member satisfaction
Requirements:
• Educational background of at least a high school diploma
• 2-3 years of relevant experience in customer service
• Exceptiona...