Member Services Representative

Crunch - Bay Area

📍 Fairfield, California, United States

Full Time Information and Record Clerks

Job Description

Reports to:



  • Manager


 


Requirements: 



  • Fluent in English

  • Proficient reading and writing skills

  • Computer Skills


 


Special Skills: 



  • Strong customer service skills


 


Responsibilities: 



  • Membership Sales

  • Greet all members & guests with a smile and wish them well as they exit the club

  • Check in all members and guests in accordance with company procedures

  • Facilitate any messages on club software at member check-in

  • Answer phones in courteous, helpful, professional manner

  • Communicate special events to members and guests

  • Maintain an atmosphere, which makes members feel welcome

  • Facilitate all member requests or forward to a manager

  • Maint...
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