Member Services Consultant

RAC WA

📍 West Perth, Western Australia, Australia

Full time Information and Record Clerks

Job Description

RAC Finance (RACF) specialise in market leading finance products and services that provide a range of solutions for our diverse member base. We are currently looking for a skilled Customer Service Specialist to join our personal finance team for a 6 Months Fixed Term Contract – Commencing in September 2026.
The core purpose of this role is to support our members through personalised and genuine conversations, contribute to the day-to-day operational functions, deliver on individual performance goals and contribute to the success and engagement of the wider team.
What will you be doing? 
Manage a high volume of inbound and outbound calls from personal loan members, with a focus on uncovering proactive solutions and building positive member relationships.
Providing excellent service across various communication channels to ensure member satisfaction. 
Process personal loan maintenance requests from members – i.e. address changes, loan p...
        

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Job Details

Location West Perth, Western Australia

Job Type Full time

Category Information and Record Clerks

Posted June 25, 2026

Deadline August 04, 2026