Member Service Representative Position
F
Firstontario Credit Union Limited
📍 hamilton, on, Canada
Job Description
Become a Member Service Representative with FirstOntario and provide top-tier service in a dynamic environment. Focus on transactional sales while prioritizing member needs and satisfaction.
In this engaging role, you will deliver prompt and efficient service while assisting members with their banking needs. Responsibilities include handling transactions, cross-selling products, and maintaining effective communication with both members and team members. Your contributions will support overall customer satisfaction and branch objectives set forth by the management.
Key Responsibilities:
• Facilitate accurate transaction services, including cash handling
• Recognize and leverage opportunities for service improvement
• Address member inquiries and concerns effectively
• Ensure compliance with operational policies and guidelines
• Partake in the organization of branch activities and upkeep
Requirements:
• Education completion equivalent to Grade 12
• Previous ...
In this engaging role, you will deliver prompt and efficient service while assisting members with their banking needs. Responsibilities include handling transactions, cross-selling products, and maintaining effective communication with both members and team members. Your contributions will support overall customer satisfaction and branch objectives set forth by the management.
Key Responsibilities:
• Facilitate accurate transaction services, including cash handling
• Recognize and leverage opportunities for service improvement
• Address member inquiries and concerns effectively
• Ensure compliance with operational policies and guidelines
• Partake in the organization of branch activities and upkeep
Requirements:
• Education completion equivalent to Grade 12
• Previous ...