Member Financial Solutions Representative

*Member Financial Solutions*
* *
*Phoenix, AZ |* *Start Date:* June 22, 2026 * *Pay Rate:* $20.85/hour
*Work Schedule & Onsite Requirements*
*Training Period*
* Monday-Friday, 8:00 AM - 4:30 PM Mountain Time
* Required on-site for the full first week
*After Training*
* Shift: 12:30 PM - 9:00 PM Eastern Time (10:30 AM - 7:00 PM MT, or 9:30 AM - 6:00 PM MT depending on daylight saving time)
* Primarily remote with onsite up to one week per quarter
* Overtime available based on business demand
*About the Role*
TEKsystems is hiring Delinquency Control Counselors to support a Fortune 100 Financial Institution. Working in a fast-paced call center environment, you'll handle both outbound and inbound calls focused on early-stage delinquency (1-30 days past due) - a stage that does not impact member credit scores. The goal is to help members resolve delinquency early through effective communication, financial counseling, and available payment s...