Member Experience Representative (Remote – Wisconsin)

About the Role

We are seeking a detail-oriented and customer-focused Member Experience Representative to join our team. In this role, you will serve as the primary point of contact for members, providers, and brokers—handling inquiries related to benefits, claims, billing, and authorizations.

This is an excellent opportunity for someone with healthcare call center experience who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.

Key Responsibilities