Meeting Room Operation Support Engineer - EY GDS

Job Overview

At EY, we’re all in shape to your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help build a better working world.

Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

Responsibilities

• Incident Resolution and Escalation Management
• Communication and alignment with other teams internal and external to IT Services - VMS
• Conflict resolution
• Performance management – service / KPI
• Knowledge transfer to the other team mem...