Job Description
Job Description
+ Responsible for managing a high volume of inbound calls for the Ophthalmology/Eye Care Department, serving as the first point of contact for patients seeking care.
+ This role schedules initial consultations and follow-up appointments, completes new patient registration, and ensures accurate collection and verification of patient demographic and insurance information.
+ Provides exceptional customer service by addressing patient inquiries, coordinating appointment needs, and facilitating a seamless patient experience.
+ Additional responsibilities may include cross-training to support front desk operations and patient check-in processes, such as greeting patients, verifying insurance coverage, updating patient records, collecting required documentation, and coordinating patient flow within the clinic.
+ The ideal candidate demonstrates strong communication skills, attention to detail, professionalism, and the ability to ...
+ Responsible for managing a high volume of inbound calls for the Ophthalmology/Eye Care Department, serving as the first point of contact for patients seeking care.
+ This role schedules initial consultations and follow-up appointments, completes new patient registration, and ensures accurate collection and verification of patient demographic and insurance information.
+ Provides exceptional customer service by addressing patient inquiries, coordinating appointment needs, and facilitating a seamless patient experience.
+ Additional responsibilities may include cross-training to support front desk operations and patient check-in processes, such as greeting patients, verifying insurance coverage, updating patient records, collecting required documentation, and coordinating patient flow within the clinic.
+ The ideal candidate demonstrates strong communication skills, attention to detail, professionalism, and the ability to ...