Job Description
We are looking for a friendly and motivated Medical Receptionist to join our supportive GP practice team in Gateshead town centre. This is a varied role where you will be the first point of contact for patients, providing a welcoming and professional service both at reception and over the telephone.
Working hours: Monday, Tuesday, Wednesday and Friday: 11:00am‑6:30pm Thursday: 8:30am start, with a flexible finish between 2:00pm and 4:00pm (to be agreed)
Main duties and responsibilities
- Greeting patients and visitors and directing them appropriately
- Answering telephone calls and responding to patient enquiries
- Booking and managing appointments within the practice system
- Processing repeat prescription requests in line with practice procedures
- Processing and distributing incoming and outgoing correspondence
- Updating patient records and maintaining accurate data on the clinical system
- ...