Medical Field Service Engineer - Birmingham

Medical Field Service Engineer – Birmingham

Vantive, Birmingham, England, United Kingdom

Summary

The Field Engineer (Based in the Birmingham area) is tasked with the installation, servicing, repair, and maintenance of Vantive products. This role is essential for maintaining high standards of service and ensuring customer satisfaction while adhering to company procedures, particularly in areas such as service documentation and environmental health and safety.

Key Accountabilities

• Install, service, repair and maintain products, distributed by Vantive in the defined area of responsibility as per the defined service documentation and the quality system framework.
• Establish & maintain timely customer communications & relationships, along with other key stakeholders (e.g. team members and business units).
• Report all relevant service activity, ensuring updated and accurate service data in the service sys...