Mechanical Service Planning Associate
L
Laurentide Controls ltd
📍 kirkland, montreal (administrative region), Canada
Job Description
Join Laurentide as a Mechanical Service Planning Associate coordinating mechanical repairs from start to finish. Ensure client satisfaction through effective communication and planning, while maximizing profitability.
In this role, you will manage all mechanical service requests, authorizations, and client interactions. Collaborating closely with sales, you will prepare advantageous quotes and actively participate in client meetings for relationship-building. Strong organizational and communication skills are crucial for managing service operations efficiently while addressing customer needs.
Key Responsibilities:
• Coordinate all mechanical service repair mandates
• Issue authorizations and document activities in CRM
• Communicate expectations and delays to clients
• Prepare and assess quotes for profitability
• Manage scheduling and resource allocation for repairs
Requirements:
• Education or experience in technical coordination or customer service
• Bil...
In this role, you will manage all mechanical service requests, authorizations, and client interactions. Collaborating closely with sales, you will prepare advantageous quotes and actively participate in client meetings for relationship-building. Strong organizational and communication skills are crucial for managing service operations efficiently while addressing customer needs.
Key Responsibilities:
• Coordinate all mechanical service repair mandates
• Issue authorizations and document activities in CRM
• Communicate expectations and delays to clients
• Prepare and assess quotes for profitability
• Manage scheduling and resource allocation for repairs
Requirements:
• Education or experience in technical coordination or customer service
• Bil...