Job Description
Pursue a career as an Operations Specialist in Markham with Enercare on a 12-month contract, focusing on payment tasks and internal operations. Your role will significantly impact customer satisfaction and process improvements.
As an Operations Specialist, you will assist in the Enercare Finance Plan program while managing inquiries and ensuring correct payment processing. Reporting to the Manager of Revenue Assurance, you will work closely with the operations team, monitor customer communications, and support various initiatives to enhance payment solutions and overall operational effectiveness.
Key Responsibilities:
• Manage daily activities related to finance plans
• Conduct quality assurance on contract bookings
• Resolve customer inquiries and escalations promptly
• Analyze payment files for accuracy and compliance
• Collaborate on process enhancement projects
Requirements:
• Degree in Business Administration or similar
• Minimum three years in paymen...
As an Operations Specialist, you will assist in the Enercare Finance Plan program while managing inquiries and ensuring correct payment processing. Reporting to the Manager of Revenue Assurance, you will work closely with the operations team, monitor customer communications, and support various initiatives to enhance payment solutions and overall operational effectiveness.
Key Responsibilities:
• Manage daily activities related to finance plans
• Conduct quality assurance on contract bookings
• Resolve customer inquiries and escalations promptly
• Analyze payment files for accuracy and compliance
• Collaborate on process enhancement projects
Requirements:
• Degree in Business Administration or similar
• Minimum three years in paymen...