Market Operations Specialist in Montreal
T
TMX Group
📍 montreal (administrative region), qc, Canada
Job Description
Become a vital member of the Market Operations team, bridging finance and technology. This hybrid role in Montreal focuses on delivering high-touch customer support and running technology initiatives for derivatives trading.
As a Market Operations Specialist at TMX, you will engage directly with clients while providing Level 1 and Level 2 technical support and overseeing the application certification process. Your responsibilities include executing end-user QA testing and gathering industry insights. Lastly, you will play a crucial role in enhancing operational workflows and ensuring compliance.
Key Responsibilities:
• Deliver Level 1 and Level 2 support for market participants
• Lead clients through application certification processes
• Execute QA testing for technology initiatives
• Gather insights and monitor competitor activities
• Act as brand ambassador in customer communications
Requirements:
• 1 to 3 years of experience in financial services
• Unde...
As a Market Operations Specialist at TMX, you will engage directly with clients while providing Level 1 and Level 2 technical support and overseeing the application certification process. Your responsibilities include executing end-user QA testing and gathering industry insights. Lastly, you will play a crucial role in enhancing operational workflows and ensuring compliance.
Key Responsibilities:
• Deliver Level 1 and Level 2 support for market participants
• Lead clients through application certification processes
• Execute QA testing for technology initiatives
• Gather insights and monitor competitor activities
• Act as brand ambassador in customer communications
Requirements:
• 1 to 3 years of experience in financial services
• Unde...