Marine Service Administrator

W.W.Williams Company

📍 Wakefield, Massachusetts, United States

permanent Information and Record Clerks

Job Description

Marine Service Administrator Opportunity Summary:


Provides service support in the estimating process for marine service. Serves as the first point of contact for marine customers, prepares accurate and timely estimates to repair customers marine products, and manages administrative functions of the marine service department and sub dealer support by performing the following duties.


Job Duties:


  • Serves as first point of contact for marine customers, providing prompt and professional service support.
  • Sends initial customer contact forms to customers who are not yet set up in the system.
  • Create initial repair orders for customers with detailed descriptions of reported issues.
  • Send credit card sheets to customers who are not set up on credit terms.
  • Performs final billing once repair orders have been reviewed and finalized.
  • Runs credit card payments and processes check into repair...
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