Mandarin Voice Customer Service Representative

OpsArmy

📍 Shanghai, Shanghai, China

Full-time arts-design-entertainment-sports-and-media

Job Description

Mandarin Voice Customer Service Representative

Qualified applicants will be contacted via email regarding the next steps in the hiring process.

We are seeking a professional Mandarin-speaking Voice Customer Service Representative to support customer interactions, communication projects, and AI-related initiatives. The ideal candidate possesses excellent verbal communication skills, a clear speaking voice, and the ability to engage naturally with customers while maintaining a high level of professionalism.

Responsibilities

  • Handle customer interactions in Mandarin via voice-based platforms.
  • Communicate clearly, professionally, and courteously.
  • Follow scripts, guidelines, and communication protocols when required.
  • Accurately document interactions and feedback.
  • Maintain high-quality customer s...
Apply for this Position