Mandarin Speaking Insurance Operations Leader
B
Brokerlink Inc.
📍 markham, on, Canada
Job Description
Join New World Insurance as a Customer Experience Leader focused on Personal Insurance operations. This role requires bilingual Mandarin or Cantonese skills and emphasizes team management.
In this pivotal position, you will oversee the Personal Insurance unit and be accountable for achieving profitability targets. You will lead a team while implementing strategies that enhance customer service and drive results. A background in insurance and a knack for analysis are essential for success.
Key Responsibilities:
• Direct daily management of the Personal Insurance team
• Implement strategies to achieve financial objectives
• Analyze customer service issues for continuous improvement
• Develop and support team members through coaching
• Collaborate with leadership for service excellence
Requirements:
• 5-8+ years of experience in the insurance field
• 3+ years of management experience required
• Preferre...
In this pivotal position, you will oversee the Personal Insurance unit and be accountable for achieving profitability targets. You will lead a team while implementing strategies that enhance customer service and drive results. A background in insurance and a knack for analysis are essential for success.
Key Responsibilities:
• Direct daily management of the Personal Insurance team
• Implement strategies to achieve financial objectives
• Analyze customer service issues for continuous improvement
• Develop and support team members through coaching
• Collaborate with leadership for service excellence
Requirements:
• 5-8+ years of experience in the insurance field
• 3+ years of management experience required
• Preferre...