Mandarin & Cantonese-Speaking Customer Support Advisor

Location: Kuala Lumpur, Malaysia (On-site)

Salary: RM 4,000–4,500 gross/month + Monthly KPI Bonus (up to RM 700) + 13th-Month Salary

About the Role

We are looking for a Mandarin & Cantonese-speaking Customer Support Advisor to join an international customer service team supporting a reservations project. In this role, you will assist customers with reservation-related inquiries while delivering an outstanding customer experience through phone, email, and other communication channels.

Key Responsibilities

• Handle pre- and post-reservation inquiries via phone, email, and fax.
• Process reservation modifications,...