Mandarin & Cantonese Customer Support Specialist

Mandarin & Cantonese Customer Support Specialist | Kuala Lumpur, Malaysia

Location: Kuala Lumpur, Malaysia (On-site)

Languages: Mandarin, Cantonese & English

We are currently hiring Customer Support Specialists to join an international team in Kuala Lumpur, Malaysia. This role focuses on supporting customers with reservation-related inquiries while delivering an exceptional customer experience across multiple communication channels.

This is an excellent opportunity to work in a dynamic and multicultural environment with attractive benefits and career development opportunities.

What You Will Do

• Provide customer support via phone, email, and other communication channels
• Assist customers with reservation inquiries, modifications, and cancellations
• Coordinate with customers and service providers to resolve requests and complaints
• Maintain accurate customer ...