Job Description
As the Managing Director of Client Engagement, you will serve as the primary executive extension of the Group CEO across all customer-facing engagements and strategic delivery operations. This role ensures that customer strategy, executive representation, and delivery execution are tightly aligned with the Group CEO's vision, regulatory obligations, and the company's commercial objectives. How You'll Make a Difference
• Act as the authorized delegate of the Group CEO in engagements with key enterprise banking clients, strategic partners, regulators (as appropriate), and at industry forums and events.
• Own and maintain the executive relationship map for the company's top 20 strategic financial institution and enterprise accounts.
• Present company strategy, product roadmaps, and performance updates to customer boards, executive committees, and C-level stakeholders.
• Serve as the final executive point of escalation for critical customer an...