Manager, The Racing Club Membership Development

The Hong Kong Jockey Club

📍 hong kong, hong kong, Hong Kong

Full-Time Operations Specialties Managers

Job Description

The Department

The Racing Club is the young elite Member Segment in the Hong Kong Jockey Club that uncovers a unique way to savour racing and to explore the sport like never before. Its mission is to take the passion for horse racing to the next level through an endless stream of exclusive, tailor-made experiences.

The Job

You will:

  • Drive new Membership recruitment by implementing strategies set by the Racing Club's Management; achieve the assigned targets, including team's and individual's targets which will be measured by the number of annual in-takes, Members' retention and whether the new recruits will become desirable Racing and Full Members in future
  • Maintain good relationships and provide high-quality customer services to Members so as to maintain customer satisfaction and loyalty
  • Expand personal network and work on new Member acquisition by conducting active sales activities to member...
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