Manager, Terminal Vendor Management

If you are looking to excel and make a difference, take a closer look at us…
We are looking for highly motivated and dynamic professionals for the role of
Manager, Terminal Vendor Management
. The successful candidate will report to the Head of Card Operation & Merchant Ops.

Key Responsibilities
Functional

• Manage team day-to-day operations and resolve the issue/backlogs/investigation related to terminal deployment, retrieval and termination to ensure services meet business needs within agreed turnaround time.
• Work closely and communicate with respective stakeholders and other supports (i.e business PPFE, Merchant Operations and terminal vendors) for terminal purchase including price negotiation.
• Perform validation and generate regular reports and tracking (i.e terminal deployment, conversion and retrieval progress SLA) to PPFE business and Management on a weekly or monthly basis and ensure its compliance with Bank Policy, Me...