Manager Station Operations
Alaska Airlines
📍 Cordova, Alaska, United States
Job Description
Role Summary
The Manager, Station Operations is responsible for owning the airport’s operation and executing on Alaska Airlines (AS) and Hawaiian Airlines (HA) strategy to ensure a superior level of customer service that will delight our guests. As a people leader, the Manager, Station Operations, leads and establishes priorities for the team to deliver a remarkable guest experience, and maintain the utmost safety standards.
Key Duties
Lead team and establish priorities of station operations and employees.
Execute on strategy necessary plans, budgets, and schedules.
Negotiate and manage vendor contracts.
Make decisions related to all functions at the station, including customer service, ticketing, baggage handling, cargo operations (weight and balance), passenger security, ramp service activities, and reservations in a manner to ensure compliance with company service standards, ...