Manager /Sr. Manager - SFE & Commercial Excellence ( Emerging Markets )

SFE:

Launch and standardize the in-house SFE platform across key markets in collaboration with India SFE & IT teams
Understand CRM & FFR structures across key markets and streamline FF operations across EM
Standardize & implement SFE metrics tracking across key EM countries (Customer coverage/ Class coverage/ Call Average/ Call frequency match/ PCPM/ Brand matrix/ Brand exposure/ Samples & input utilization/ etc)
Lead the Digital transformation, automation and process improvement initiatives across key markets
Develop a centralized SFE and Customer master database
Lead planning, controlling and monitoring of projects with CRM vendors across key markets
Build MIS and dashboards on FF operations and SFE metrics for management reviews in collaboration with Country teams.

Commercial Excellence:
Design structured field Incentive plans with a tailored market specific approach and monitor implementation for maximum sales impact
Compile and track the S...

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