Manager, Shops Operation

As the Shops Operations Manager, you will help improve the end-to-end operating model and performance of longtail Shops vendors across Pandora’s markets. Your mission is to use data to identify operational gaps, understand their root causes and translate insights into scalable solutions. You will work closely with local teams, the Centre of Excellence and regional stakeholders to standardise processes, automate manual work and improve vendor growth, retention and operational efficiency.

Responsibilities

• Own It – You take ownership of the operational and commercial performance of longtail Shops vendors. You monitor agreed KPIs, identify gaps and ensure that issues are followed through from analysis to implementation and impact measurement.
• Dive Deep – You analyse vendor and portfolio data to uncover the drivers behind performance gaps, operational bottlenecks and vendor behaviour. You...