Manager, Service Delivery

Manager, Service Delivery**Manager, Service Delivery**Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Service Delivery Manager working on-site in Mexico City, you'll bring humanity to business.
#experienceTTECOur employees have spoken.Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Mexico says it all!
**What You'll be Doing**Do you have a passion for leading, mentoring and coaching?
Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand?
In this role, you'll support and motivate your team to make sure they're on track to meet client goals.You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call.You're an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet...